Martin Counseling, PLLC

About

Overall, Martin Counseling, PLLC shows a wide range of client experiences, reflecting the realities of a multi-therapist practice. With 46 reviews and a 3.8 rating, many clients praise the center for compassionate, knowledgeable clinicians who help with anxiety, personal growth, and practical coping strategies, and they highlight supportive front-desk staff who communicate with insurance and scheduling. However, several reviews describe a very different experience: one clinician was reported by a client as not listening, making assumptions, and causing further distress, which understandably undermines trust in therapy. Billing and insurance practices are also a recurring theme; some clients report upfront charges or copay handling that can be confusing, though others note that upfront transparency and out-of-pocket costs can be discussed and corrected with staff. Given the mixed feedback, prospective visitors are advised to do a few checks before committing: inquire about the specific clinician's therapy approach and track record, confirm what portion of the cost is covered by their insurance, and ask for a clear explanation of the fee structure and any upfront charges. It can help to schedule an initial consultation with a clinician you feel could be a good match and to assess whether you feel heard and respected in that first session. If billing or scheduling issues arise, contact the front desk early to confirm coverage and payment arrangements. The practice is located at 472 Park Grove Dr, Katy, TX 77450, and a thoughtful choice of clinician can make a substantial difference in how helpful the therapy experience is.