West Houston Counseling Center

About

With 36 reviews and an overall rating of 4.0, West Houston Counseling Center appears to serve the Katy community with generally positive sentiment. Many clients report effective, family-focused therapy and praise for clinicians who listen and build trust with both parents and children. The center is described as supportive in areas like communication, quality time, and personal development, suggesting solid outcomes for families seeking help for kids and teens. However, there are recurring concerns about administrative processes: several reviewers mention last-minute cancellations, inconsistent communication, and billing issues such as double charges or cancellation fees, indicating that the front desk and scheduling can significantly affect the experience. Prospective visitors should plan to clarify appointment details in advance, confirm who will conduct the sessions, and ask about intake paperwork, reminders, and billing policies to avoid surprises. The center’s address in Katy places it within reach for local families seeking flexible therapy options, including family sessions and child therapy. Given the mixed feedback on non-clinical staff, it may help to request clear contact methods and written confirmations, and to observe how administrative interactions are handled at the first visit. Overall, the therapy side of West Houston Counseling Center is described as caring and capable by many families, making it a reasonable option for those who can navigate the administrative aspects with proactive communication.